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Hospitality - Housekeeping

COURSE AT A GLANCE

Course Name Duration Award Modules Weightage Per Module Intake Capacity Batches Eligibility Criteria
Guest Service Associate (Housekeeping) One Year Certificate Core Module 50% 80 (20 per batch, 4 batches) Age:Minimum 17 years
Educational Qualification 12th PASS
Course Specific Module 20%
Employability & Life Skill Module 30%

COURSE OBJECTIVE

The certification in Guest Service Associate (Housekeeping) will provide trainees with

  • An opportunity to perform a range of housekeeping operations within any accommodation establishment by providing services to guests for a comfortable and enjoyable stay.
  • Provide guests with luxury safety and security during their stay in hotels.
  • Understand the changing trends and need of the industry.
  • Customer Service.
  • Effective Communication Techniques.
  • Professional Image and Etiquettes.
  • Understanding Foreign Cultures to ensure excellent delivery of services to guests.
  • Conversational English.
  • Software Applications.
  • Entrepreneurship.

STRUCTURE OF THE COURSE

ELIGIBILITY

The minimum entry qualification for admission in Hospitality (Housekeeping) course:- Passed Class XII under 10+2 system of education or its equivalent with English as a subject and with at least minimum passing marks in English and Knowledge of Microsoft Office, Equipped with at least basic communication and analytical skills.